Visiting fans slammed Watford FC stewards for their slow and "chaotic" reaction after a young supporter fell dangerously ill.
Shanel Crampton, a teenage Sheffield United supporter with a rare adrenal disorder, reportedly lost consciousness during the second half of Monday's game at Vicarage Road.
Two fans ran onto the pitch to get the match stopped and another claimed it was the "most inadequate response" to an emergency they had seen.
A tweet from Shanel's account says she lost consciousness for 15 minutes and her condition can be fatal if not dealt with quickly.
Hi,
— Shanel Crampton (@sb7zpd6k8j) August 2, 2022
I'm the one who collapsed at the back of the away end. I've got a rare medical condition what's life threatening and I ended up having an adrenal crisis where I lost consciousness for 15 minutes I was very lucky as it can be fatal also possibly death if not dealt with quickly
Sheffield United said on Tuesday that Shanel is now recovering after being discharged from Watford General Hospital, which is next to the stadium.
Wishing you a speedy recovery, Shanel! 💛🖤❤️
— Watford Football Club (@WatfordFC) August 2, 2022
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Shanel's mum Kellie told the Sheffield Star fans were "raging" as stewards "hung around and chatted".
Max Harrison, 18, told the Watford Observer: "In around the 70th minute, there was shouting from the top of the stand. The stewards took no notice. Then the rest of the stand was shouting and screaming for help."
Max says he saw a fan of each team go on to the pitch to get the game stopped.
The fact it took fans to run on the pitch to get someone medical attention is disgusting, staff need some serious training if they’re just going to stand there when fans are screaming for help
— brooklyn (@brooke_devon) August 1, 2022
The @WatfordFC stewards and @WatfordPolice need to hang their heads in shame tonight, let’s hope the blade is ok after such a wait for help, horrendous, you all need retraining in crowd emergencies
— Arron (@ArronBlade90) August 1, 2022
Watford stewards need some seriously training. Fan have fell ill we are all telling them they have done nothing. It's took 2 Watford and 2 sheffield united fans to run on the pitch to get it flagged and get the fan some help . Pure joke hope the fan is ok
— Richie (@Richie1889) August 1, 2022
Max continued: "Our fans even chanted 'stop the game' when we were attacking.
"It was a disgraceful response and thankfully the person was not having a cardiac arrest.
"People need to be held accountable and trained appropriately. I've never seen anything like it."
The match was paused at 9.33pm, resuming five minutes later.
Fellow Blade Gavin Lambert said: "The reactions of all involved were very slow, there appeared to be no emergency plan in place by Watford FC or any other services involved. It was chaotic."
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A video, watched more than 75,000 times, claims to show fans pleading for medical help and remonstrating with police and stewards.
Sheffield United fans pleading for medical assistance from the Watford police and stewards #WATSHU pic.twitter.com/DZlfH8ptDb
— Paul Townley (@prtownley) August 1, 2022
It is unclear how long it took for help to arrive, with her mother Kellie claiming in the Star it was up to 30 minutes.
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In a statement issued this morning, Watford said St John Ambulance staff were at the scene "within two minutes of being called" by stewards, with paramedics and the crowd doctor called as the fan's condition "regressed rapidly".
The club added: "Once our crew assessed the patient, we were able to have an ambulance on-scene in just over nine minutes, and she was transported to hospital for further assessment and care."
It added there will be a routine review of operations should it be deemed necessary.
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