A Watford bus is being cut just months after its launch because it is "no longer financially sustainable", Arriva has said.
A spokesperson for the company confirmed it will withdraw the 328 between Abbots Langley, Watford and Mount Vernon Hospital on June 2 - with no replacement service currently planned.
They said: “We recognise this is disappointing news for our valued customers and we are working hard with the council to try and find an alternative option.
“We are having to make this change because sadly passenger numbers have failed to recover post-pandemic and the route is no longer financially sustainable.
"This is exacerbated by a shortage of drivers in the area which further adds to the costs."
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The spokesperson apologised to customers, adding Arriva "shares their hope that an alternative option can be found”.
The service launched last November and replaced the 9 and 508 buses, as well as the 10 route which was combined with the 20 between Abbots Langley/Hemel Hempstead and the Holywell estate.
It currently carries residents between both suburbs through the centre of Watford with buses running 30 minutes apart in the busiest period.
Residents reacted angrily to the initial announcement, as one labelled it “ridiculous” while another commented: “So how are people expected to get to work. This is crazy world is going to end at this rate.”
Labour's transport spokesperson to Hertfordshire County Council, Cllr Asif Khan, added: "Losing the 328 to Mount Vernon Hospital hits hard.
"It’s not just a bus route, it’s a lifeline for many residents."
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