Improvements are still required at a care home that was previously graded inadequate by inspectors.
The Care Quality Commission (CQC) found that residents at Bricket Wood Care Limited in The Uplands, Bricket Wood, did not always have risk assessments to fully support their needs.
In the report, released on February 25, the service was given an overall rating of requires improvement, with concerns raised over how safe, effective, and well-led it was.
The areas of being caring and responsive were classed as good, following the inspection on January 24.
The care home’s director Deepak Patel said: “We will continue to work on the recommendations from the report and we are confident that we will make the necessary improvements.”
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It was only in April 2022 that the service, which can support up to six people under the age of 65 with learning disabilities and mental health conditions, was rated inadequate.
This year, inspectors found that while safety for the residents had improved, there were concerns that there was an increased risk that people could be harmed.
The report revealed that the number of incidents had decreased since the last inspection.
But inspectors said they would like to see discussion around the incidents embedded into staff culture.
It was also revealed that further developments are required to ensure residents had care that was person-centred.
However, inspectors also found that staff knew how to support people’s individual needs.
Service management and leadership was found to be inconsistent during the assessment.
Inspectors said: “Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.”
It was also found that improvements needed were identified, but it was not always documented by the manager how to ensure that changes were made.
Mr Patel welcomed the reports findings, adding: “Safety of our service users are our number one priority.
“Under new leadership we have made significant improvements in relation to safety and governance.
“We are proud of the positive feedback from the stakeholders, people we support and families.”
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