A care home is no longer failing after introducing measures to give patients more say in their treatment, a watchdog inspection has revealed.
Chalfont Court, in Uxbridge Road, Rickmansworth, provides accommodation and nursing care for up to 46 people, some of whom have dementia, learning difficulties, mental health conditions or physical disabilities and are over the age of 65.
An unannounced Care Quality Commission inspection at the care home in December highlighted the care home had continued to improve and was no longer failing in any of the assessed categories.
In November, inspectors said the care home was "getting back to being a care home, not just an institution".
The health watchdog had flagged up concerns about six people’s care plans which had "no evidence" that five people consented to their care or treatment, despite the provider introducing a form to show consent was being given after problems were identified in May.
But CQC inspectors said staff at the care home had received more training, health and safety needs were assessed and the quality of the service was reviewed and monitored.
The report said: "Where people had been assessed as lacking mental capacity, best interests decisions with the involvement of their relatives and their doctors had been completed.
"For example, some people who lacked mental capacity, refused their medicines which had to be given hidden in their food or drinks.
“Care records were stored on a computerised system for which only staff had access to. For each person, there were contact details of family members, care plans, risk assessments, medical information, daily and incident logs.”
It added: "People were treated with respect and received compassionate care.
"Patients and their relatives were involved in the decisions about their care and support."
Care UK’s regional director, Richard Scarth, said: "Our team at Chalfont Court has worked very hard over the past few months to ensure the improvements identified by the CQC were made as quickly as possible.
"We have made good progress and it’s encouraging to read the inspectors’ positive comments, which describe the home as caring, responsive and well-led.
"While we appreciate such positive feedback from the CQC, our number one priority is ensuring residents’ needs are met.
"Therefore, it was especially pleasing to hear their kind words, which are a reflection of how committed the home manager and her team are to providing care that’s tailored to people’s specific needs."
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