Honking horns and antisocial behaviour could put the brakes on Tim Hortons’ plan for a 24/7 drive-through.
The Canadian coffeehouse and restaurant chain has asked Watford Borough Council for permission to serve late-night refreshment and play recorded music all the time daily.
Tim Hortons off A41 The Dome roundabout – near Sainsbury’s and Asda – will play “unamplified” music “at all times” if councillors agree to grant the licence, according to the application form.
The store is equipped with CCTV and alarms connected to the emergency services, the form notes, and restaurant teams have agreed a series of proposed conditions with Watford Borough Council officers, which includes a requirement to keep an incident log.
But a neighbour has objected, which means the restaurant’s representatives face a hearing – due to take place at Watford Town Hall on Monday, November 27.
“Currently, there is antisocial behaviour around the venue, including loud music from cars accessing the drive-through late at night, horns being honked due to slow service on the drive-through [and] noise from the deliveries causes disturbance,” the objector, who lives in St Albans Road, wrote in a letter to the borough council.
“The lights of Tim Hortons already light up all the front rooms of our home.”
They added: “There is no need for a 24-hour service at this location.
“We already hear the noise from the Sainsbury’s petrol station tannoy and if Tim Hortons is allowed music, we will hear that as well, which means we will never get any peace and quiet.”
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Dr Rami Eliad, of the Garston Medical Centre, has also written to the Hertfordshire authority.
He raised fears music could disturb patients arriving and leaving the next-door surgery in Cow Lane.
“It is not appropriate for our patients to need to navigate discarded food packaging as they come to the surgery,” Dr Eliad wrote.
“Arrangements [should be] made to clear litter created by Tim Hortons packaging that is found regularly near our premises and in our car parking areas, as well as in the surrounding green areas.
“I personally need to clear this rubbish every morning when coming into work.
“This site management needs to take place a number of times per day.”
He added: “Arrangements [should be] made to restrict Tim Hortons customers from parking in our 28 allocated parking spaces, including the disabled spaces.
“These are essential to support our patients’ access to the surgery.”
Dr Eliad described discarded packaging as a “health concern” and added littering, damage and discarded cigarette butts have amounted to “antisocial behaviour”.
Tim Hortons and the objectors may make their cases to councillors at the November 27 meeting.
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