Shoppers claim a CCTV "blind spot" in Watford's Primark is being exploited by pickpockets as it prevents police investigating.
The retailer has come under fire after three mums shared stories of their belongings being stolen while in the store.
Among them was a woman who recently claimed her phone was stolen out of her pocket while she was with her baby.
She said: “Security and police did nothing, but since speaking to everyone, apparently it’s become huge and very common.”
Read More
- Latest look at Watford’s first new high-rise in decades
- Supermarket's click and collect service unavailable due to refit
A social media post sparked numerous similar responses.
Another mum wrote: “My phone was stolen from underneath my pram in Watford Primark today!
“Security claimed they can’t see anything as the cameras wasn’t facing us so said they can’t do anything.”
Someone else said: “I had my whole bag stolen out of my child’s pushchair, which was hidden, in Primark 18 months ago.
“Turns out they have a CCTV black spot that pickpockets know about. Security and police did nothing.”
A Primark spokesperson said: "We work really hard to make our stores are safe and enjoyable places to shop.
"We take all reports of theft very seriously and will always thoroughly investigate each one in collaboration with the relevant authorities.
"We encourage any customers who believe they have been a victim of crime to speak to a manager in-store.”
Others also claimed they have been targeted in other parts of Watford town centre too.
One said: “My very elderly mother had just been to the bank to draw out £1,000 and the money was stolen from out of her bag, this was in town a few years back and the police didn’t seem very interested.”
Another said: “My bike was stolen, and they said that none of the CCTV got it on film despite it being in the middle of the high street. I don't think they even looked.”
A Hertfordshire Constabulary spokesperson said: “Town centres have a higher footfall so naturally can attract opportunist thieves; however we’ve not noticed a particular spate of thefts at this time.
“We conduct regular patrols in the town centre and work closely with local businesses and retailers to identify any emerging patterns or hotspots, and regularly run plain-clothes operations in the town centre specifically targeting purse-dippers.”
Have you got a story for us? You can contact us here.
Follow us on Facebook, Twitter and Instagram to keep up with all the latest news.
To receive breaking news alerts or newsletters sign up here.
Check out our Watford crime and court Facebook page here.
Have you been a victim of theft in the town centre?
Have you had something stolen from you in Primark? Or somewhere else in Watford town centre? Let us know and we'll look into it.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel